+1-855-211-0932 (ID:289055)
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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A popup will show up. It includes in-depth info about all the actions that you can perform on that particular page. Each popup shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich assortment of how-to video clips illustrating how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you need, have a peek at our extensive Frequently Asked Questions database, which contains questions asked by actual users and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can get in touch with our great team of customer support engineers available 24/7 and ready to help you with any query. Each trouble ticket you open will be answered in less than one hour (the average response time is only twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 289055

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com